Availability: Wine is an agricultural product and runs out from time to time. We
will not substitute any wines without your agreement. We’ll send you an email
letting you know if there is a different vintage or something similar that we
think you’d like. If not, we’ll refund you immediately.
Customer Satisfaction: If you are dissatisfied with us in any way, please
contact us immediately at firstname.lastname@example.org or call/WhatsApp us on
07475580011. Any and all suggestions are always very welcome!
Intellectual Property Rights: All copyright, designs, registered and
unregistered trade marks including text, graphics, logo, banner, images,
buttons, source code and software are owned by Outpour. Any use (including
copying, duplication, transmission or display without our written permission) is
Age Restriction and Verification:
We will not sell wine to anyone who isn’t 18 years old or over. When you
register your details you will be required to enter a DOB to confirm you are
at least 18.
If you are buying a case or bottle as a gift, the recipient must also be over
Our couriers cannot deliver the wine to anyone in the house who is under
18, only an adult can take delivery.
There is no ‘safe space’ delivery option
At the point of delivery our couriers will require ID in accordance with the
Challenge 25 age verification scheme.