Delivery and Returns

  1. Age Restriction and Verification:
    • We will not sell wine to anyone who isn’t 18 years old or over. When you register your details you will be required to enter a DOB to confirm you are at least 18.
    • If you are buying a case or bottle as a gift, the recipient must also be over 18.
    • Our couriers cannot deliver the wine to anyone in the house who is under 18, only an adult can take delivery.
    • There is no ‘safe space’ delivery option
    • At the point of delivery our couriers will require ID in accordance with the Challenge 25 age verification scheme.
    • All purchases are age verified by AgeChecked Ltd.

  2. Where do we deliver?
  3. We will deliver your wine to anywhere in the United Kingdom.

  4. Who is our courier?
  5. DHL

  6. What’s the cost?
  7. Our delivery cost is £10

  8. Can I ship to multiple addresses?
  9. Absolutely, as many as you like, we can even gift wrap it for you.

  10. What are the delivery timescales?
  11. Most of our wine will arrive within 48 hours, but please leave up to 5 working days for delivery. If it hasn’t arrived by then, please get in touch.

  12. What about incorrect items/breakages?
  13. In the unfortunate event that any of your products are incorrect, missing or damaged, please let us know within 14 days.

  14. Returns:
  15. We don’t accept returns but if any bottle is damaged or broken, please send us a photo and we can arrange a replacement bottle to be sent to you ASAP.


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